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Policy

Shipping Policy

Ships Time Orders received will be processed and delivered to your doorstep within 5–7working days.
Shipping Coverage Orders are shipped within Malaysia only.
Please note we do not ship on [Sundays & Public Holiday].

Return & Refund Policy

Should the product you have purchased is damaged, please raise dispute and we will consider for exchange the product for you.
We reserve the right to conduct an acceptable quality assessment of the product until appropriate remedial action is provided to you.
You must provide us with a valid receipt and notify us within 5 days of purchase.
The staff handling your request will advise you whether you need to return the item to the store.
Any charges for bringing your items back to the store will be borne by you.
To return your products, please send the whole product(s) back with its original packaging to us.

Privacy Policy

By using our websites, applications, or by otherwise giving us your personal information you are accepting the practices described in this Privacy Policy.
If you do not agree to this Privacy Policy, please do not use our websites or applications or give us any of your personal information.
We reserve the right to make changes to this Privacy Policy at any time.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
As our valued customers, we are committed tohandling your personal data in compliance with all applicable laws. We would never disclose your personal data to any third party. Under the new regulatory regime, IG Mallis required to obtain your consent for carrying out direct marketing activities.

Cancellation

All items are not cancelable. Also, please inform us within 6 days with the picture of the damaged items and receipt by Whatsapp.


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